What Enlave knows, and your controls

In plain words, from the privacy notice. Where the two differ, the notice is right.

Enlave knows

• Your mobile number and name.
• Your member number.
• The city you chose.
• The city a scan or your browser last put you in, kept for 4 days.
• A rounded location, kept for 12 hours, only if you shared one.
• The places where staff scanned your card, and when.
• The seats you claimed.
• Your WhatsApp messages to Enlave and the replies, deleted after 90 days.
• Whether Moments are on for you.
• Anything you add to your profile, such as an email or your interests.
• For a paid seat, the payment reference, amount and status. Never your card, UPI or bank details.

Enlave does not know

• Where you are in the background.
• Whether your phone showed your card on the lock screen.
• What you buy, unless staff typed a bill amount.
• Your contacts.
• Anything from other apps.

Apple and Google Wallet never tell Enlave where you are.

Your controls

• Send STOP-LOCATION on WhatsApp to stop sharing your location.
• Turn Moments off in My Enlave.
• Send STOP. STOP stops all WhatsApp messages from Enlave, except sign-in codes you ask for. Send START to turn them back on. A message you start with SUPPORT still reaches a person. Updates alone can also be turned off on your profile.
• Send SUPPORT to reach a person.
• Remove the card from your Wallet. Your membership stays.
• Delete your data.

The privacy notice has the full detail.